EZOFIS TERMS AND CONDITIONS
1. Company Information
EZOFIS Inc. 18 King Street East, Suite 1400 Toronto, Ontario, Canada M5C 1C4 Website: www.ezofis.com Email: support@ezofis.com Phone: +1 905 231 0955
2. Scope and Order of Precedence
These Terms apply to the public Site and general interactions with EZOFIS. If a signed or expressly accepted service document conflicts with these Terms regarding a contracted service, the service document controls for that conflict. These Terms do not amend an existing signed customer agreement unless the agreement expressly states otherwise.
Use of an EZOFIS trial, SaaS environment, software module, integration, implementation, support service, or professional service may be subject to additional documents, including:
- An order form, quotation, proposal, or subscription schedule;
- A master services agreement or software subscription agreement;
- A statement of work, implementation plan, or proof-of-concept agreement;
- A data processing agreement, security schedule, or service-level agreement;
- Product-specific terms, acceptable-use rules, or documentation; and
- A partner, reseller, marketplace, or third-party service agreement.
3. Eligibility, Business Use, and Authority
The Site is intended primarily for business and professional use. You must have legal capacity to enter into these Terms. If you use the Site on behalf of a company, government body, partnership, nonprofit, or other organization, you represent and warrant that you are authorized to bind that organization. In that case, references to “you” include the organization.
The Site is not directed to children. Individuals under the age of majority in their jurisdiction may not create an account, subscribe to paid services, or use restricted features without legally valid authorization.
4. Changes to the Site and These Terms
EZOFIS may update the Site and these Terms to reflect changes in law, technology, services, features, security, or business practices. The revised Terms will display a new effective or last-updated date. Where a change materially affects existing rights or obligations, we may provide additional notice through the Site, email, account notification, or another reasonable method.
Continued use of the Site after the effective date of revised Terms constitutes acceptance, except where applicable law or a separate agreement requires express consent.
5. Intellectual Property
The Site and all content made available through it are owned by EZOFIS or its licensors and are protected by copyright, trademark, patent, trade-secret, database, and other intellectual property laws. Protected content includes, without limitation:
- Text, graphics, page designs, user-interface elements, illustrations, photographs, videos, audio, and animations;
- EZOFIS names, logos, product names, slogans, domain names, and trademarks;
- Software descriptions, workflows, templates, forms, dashboards, reports, demonstrations, and documentation;
- Downloadable files, white papers, case studies, presentations, diagrams, and marketing materials;
- AI models, prompts, rules, configurations, connectors, code, methodologies, know-how, and platform components; and
- The selection, arrangement, structure, and overall composition of the Site.
Subject to these Terms, EZOFIS grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Site for lawful business evaluation, informational, and authorized account purposes. No ownership interest is transferred.
You may not copy, reproduce, republish, modify, translate, distribute, display, sell, license, reverse engineer, decompile, disassemble, scrape, frame, mirror, create derivative works from, or commercially exploit the Site or its content except with EZOFIS’s prior written permission or as expressly permitted by law.
6. Trademarks and Brand Use
EZOFIS names, logos, product marks, and related branding may not be used without prior written permission. Nothing on the Site grants a licence to use any trademark by implication, estoppel, or otherwise. Authorized customers and partners must follow any applicable brand or publicity guidelines.
7. Acceptable Use
You agree to use the Site legally, responsibly, and only for authorized purposes. You must not:
- Use the Site for unlawful, fraudulent, deceptive, discriminatory, abusive, harassing, defamatory, infringing, or harmful activity;
- Violate another person’s privacy, confidentiality, publicity, intellectual property, contractual, or other rights;
- Attempt to gain unauthorized access to an account, network, database, application, source code, model, system, or security control;
- Probe, scan, test, bypass, disable, or circumvent authentication, rate limits, access controls, security measures, or usage restrictions without written authorization;
- Introduce malware, ransomware, spyware, viruses, harmful code, corrupted files, automated attacks, denial-of-service activity, or excessive traffic;
- Use bots, crawlers, scraping tools, scripts, or automated methods to extract Site content or personal information except as authorized in writing or permitted by law;
- Misrepresent your identity, affiliation, authority, location, organization, or purpose;
- Upload or transmit content that you do not have the right or lawful basis to use;
- Use the Site to develop, train, benchmark, or improve a competing product or model using protected Site content, except with written authorization;
- Interfere with the Site’s operation, integrity, performance, availability, or other users;
- Use AI-enabled features to facilitate illegal conduct, harmful surveillance, unauthorized profiling, discrimination, fraud, impersonation, or decisions prohibited by law; or
- Encourage, assist, or enable another person to do any of the above.
EZOFIS may investigate suspected misuse and may limit, suspend, block, or terminate access, preserve relevant records, and cooperate with lawful authorities where appropriate.
8. User Accounts and Credentials
Certain Site features, trials, demos, portals, or services may require an account. You agree to:
- Provide complete, current, truthful, and accurate account information;
- Maintain the confidentiality of credentials, authentication factors, API keys, and access tokens;
- Use unique, secure passwords and follow required authentication procedures;
- Limit account access to authorized individuals;
- Promptly remove access when a user no longer requires it;
- Notify EZOFIS promptly of suspected unauthorized use or security incidents; and
- Accept responsibility for activity occurring through your account to the extent permitted by law.
You may not share personal credentials, impersonate another user, or use another person’s account without authorization. EZOFIS may require verification and may suspend or terminate an account where information is inaccurate, access is insecure, or these Terms are violated.
10. Feedback
If you voluntarily provide suggestions, ideas, enhancement requests, or feedback, you grant EZOFIS a perpetual, irrevocable, worldwide, royalty-free right to use, reproduce, modify, incorporate, commercialize, and otherwise exploit that feedback without restriction or compensation. EZOFIS will not publicly identify you as the source without permission.
11. Available Goods and Services
EZOFIS does not ordinarily sell or ship physical goods through the public Site. The Site may describe, demonstrate, or facilitate inquiries or orders for services including:
- Agentic workflow automation and low-code SaaS subscriptions;
- Enterprise document management and intelligent document processing;
- AI OCR, extraction, classification, search, summarization, reporting, and related capabilities;
- Procure-to-Pay, Order-to-Cash, Accounts Payable, Supplier Onboarding, KYC, Claims, Expense, Asset, and other workflow solutions;
- Implementation, configuration, integration, migration, training, support, consulting, and professional services;
- Proofs of concept, trials, pilots, workshops, assessments, and demonstrations; and
- Partner, reseller, or custom enterprise solutions.
Descriptions, images, examples, and demonstrations are intended to explain capabilities generally. Actual features, limits, performance, integrations, deployment models, and deliverables depend on the selected plan, configuration, data, environment, third-party systems, and contracted scope.
11. How We Share Personal Information
EZOFIS does not ordinarily sell or ship physical goods through the public Site. The Site may describe, demonstrate, or facilitate inquiries or orders for services including:
- Agentic workflow automation and low-code SaaS subscriptions;
- Enterprise document management and intelligent document processing;
- AI OCR, extraction, classification, search, summarization, reporting, and related capabilities;
- Procure-to-Pay, Order-to-Cash, Accounts Payable, Supplier Onboarding, KYC, Claims, Expense, Asset, and other workflow solutions;
- Implementation, configuration, integration, migration, training, support, consulting, and professional services;
- Proofs of concept, trials, pilots, workshops, assessments, and demonstrations; and
- Partner, reseller, or custom enterprise solutions.
Descriptions, images, examples, and demonstrations are intended to explain capabilities generally. Actual features, limits, performance, integrations, deployment models, and deliverables depend on the selected plan, configuration, data, environment, third-party systems, and contracted scope.
12. Quotes, Orders, and Formation of Contract
Submitting a contact, demo, free-trial, proposal, partnership, or quote request does not obligate EZOFIS to provide a service and does not create a binding commercial contract.
A binding paid-service agreement is formed only when the applicable order form, quote, subscription agreement, statement of work, online checkout, or other contract is accepted by authorized parties in the required manner. EZOFIS may accept, reject, modify, or cancel a request before contract formation.
You are responsible for reviewing the commercial terms, scope, fees, taxes, usage allowances, renewal, cancellation, implementation assumptions, customer responsibilities, and technical requirements before acceptance.
13. Pricing, Taxes, and Transparent Charges
Prices displayed on the Site, if any, may be illustrative, starting prices, or subject to configuration and usage. The final price and mandatory charges will be stated in the relevant checkout, quote, or order form before purchase. EZOFIS will not intentionally advertise an unattainable price by adding undisclosed mandatory non-government charges at the end of a transaction.
Unless stated otherwise, prices exclude applicable sales, use, value-added, withholding, goods and services, harmonized sales, and similar taxes, duties, or levies. You are responsible for applicable taxes other than taxes based on EZOFIS’s net income.
14. Payment
Payment methods, currency, invoicing schedule, due dates, deposits, and payment terms are specified in the relevant checkout, quote, invoice, order form, or agreement. Payment may be made through approved electronic payment methods, payment processors, or bank transfer, as specified by EZOFIS.
By providing payment information, you represent that you are authorized to use the payment instrument and authorize the applicable charges. Payment providers may apply their own terms and privacy practices.
EZOFIS may suspend or limit paid services for overdue undisputed amounts after any notice and cure period required by the applicable agreement or law. Refunds, credits, reversals, and disputed charges are governed by the relevant service document and mandatory law.
15. Subscriptions and Renewal
Subscription duration, billing frequency, usage entitlements, renewal, cancellation, and price changes are governed by the applicable order form, checkout, or subscription agreement.
Where a self-service subscription is expressly described as automatically renewing, it will renew for the stated renewal period unless cancelled in accordance with the disclosed procedure and required notice. Where an enterprise subscription is not expressly described as automatically renewing, no automatic renewal is created by these Website Terms alone.
The Site may use phrases such as “Cancel Anytime” for eligible trials or self-service offerings. That language does not override a signed fixed-term enterprise commitment, non-cancellable statement of work, or other negotiated commercial term.
16. Free Trials, Demonstrations, and Proofs of Concept
EZOFIS may offer a 14-day free trial, demonstration environment, sandbox, assessment, or proof of concept. The Site currently describes the standard website trial as a 14-day trial with no credit card required. Trial availability and included capabilities may change.
Unless otherwise stated:
- A trial is for internal evaluation and not production use;
- Trials may be limited by duration, users, transactions, credits, storage, integrations, data volume, features, geography, or fair-use controls;
- Trials may contain sample, experimental, beta, or non-production functionality;
- EZOFIS may suspend or end a trial for misuse, security risk, excessive use, or operational reasons;
- No paid subscription will be charged automatically unless that billing arrangement is clearly disclosed and affirmatively accepted;
- Trial data may be deleted after expiration, termination, or a reasonable transition period; and
- You are responsible for exporting information you require before the trial ends.
A proof of concept or custom pilot may require a separate paid statement of work and may have different terms.
17. Cancellation and Termination
You may stop using the public Site at any time. Account, trial, and subscription cancellation procedures depend on the relevant service and may be available through account settings or by contacting the address specified in the applicable agreement.
EZOFIS may suspend or terminate Site access immediately where reasonably necessary to address:
- A material breach of these Terms or another agreement;
- Illegal, fraudulent, harmful, or unauthorized activity;
- A security, privacy, sanctions, or compliance risk;
- Non-payment of undisputed amounts after applicable notice;
- A threat to other users, systems, or service availability; or
- A legal or regulatory requirement.
Termination of the Site relationship does not automatically terminate a separate paid-service agreement. Provisions that by their nature should survive termination remain effective, including intellectual property, confidentiality, payment obligations, disclaimers, liability limitations, indemnity, governing law, and dispute provisions.
18. No Shipping or Physical Delivery
The public Site does not ordinarily sell physical goods requiring shipping. Software access, documents, notices, deliverables, invoices, and other materials may be delivered electronically. If EZOFIS separately agrees to provide physical equipment or media, shipping, title, risk of loss, delivery, duties, and return terms will be stated in the applicable order form.
19. Third-Party Goods, Services, Integrations, and Links
The Site and EZOFIS services may refer to, link to, integrate with, or depend on third-party products and services, including cloud providers, ERP and CRM systems, identity providers, APIs, AI providers, electronic-signature tools, document repositories, payment processors, and communication platforms.
Third-party products are governed by the third party’s terms, policies, licences, availability, and charges. EZOFIS does not control and is not responsible for third-party products, content, security, modifications, suspension, or performance, except to the extent expressly stated in a signed agreement.
EZOFIS may change or discontinue an integration if the third-party provider changes access, terms, APIs, pricing, functionality, or security requirements.
20. User Goods and Services
The Site does not allow users to independently list or sell goods or services to other users. EZOFIS does not act as a marketplace operator, broker, or guarantor for transactions between Site users. Any partner or marketplace offering will be governed by separate terms.
21. AI-Generated and Automated Outputs
The Site, demos, trials, and services may generate or assist with extraction, classification, summaries, recommendations, reports, dashboards, decisions, workflow designs, search results, communications, or other outputs using artificial intelligence or automated processing.
AI outputs may be incomplete, inaccurate, outdated, biased, or inappropriate for a specific purpose. You are responsible for:
- Reviewing and validating outputs before use;
- Maintaining appropriate human oversight and approval;
- Verifying source documents, calculations, compliance rules, and system updates;
- Using outputs in accordance with law, professional standards, and internal policies; and
- Avoiding reliance on AI output as a substitute for qualified legal, financial, medical, safety, compliance, engineering, or other professional advice.
Unless expressly agreed in writing, EZOFIS does not warrant that AI output is error-free, legally sufficient, suitable for autonomous high-impact decision-making, or appropriate for a regulated use. Production deployments may include configured validation, confidence thresholds, business rules, audit logs, human-in-the-loop controls, and customer-specific governance.
22. Beta, Preview, and Experimental Features
EZOFIS may make beta, preview, early-access, or experimental functionality available. Such features may be incomplete, changed, suspended, or discontinued and may have reduced support, availability, security review, or documentation. They are provided for evaluation unless otherwise agreed and should not be used for critical production activity without written approval.
23. Privacy and Data Protection
Personal information collected through the Site is handled according to the EZOFIS Website Privacy Policy. Customer data processed within EZOFIS services is also governed by the applicable customer agreement and data processing terms.
You agree not to use the Site or services to process personal information without required authority, notices, consents, safeguards, and lawful bases. You remain responsible for your instructions, configurations, users, and content unless a signed agreement assigns responsibility differently.
24. Confidentiality
Public Site content is not confidential. Information identified as confidential or reasonably understood to be confidential and exchanged during demos, trials, proposals, technical discussions, or service delivery must be protected and used only for the authorized purpose. Confidentiality obligations may also be governed by a nondisclosure agreement or customer contract.
Confidential information does not include information that is lawfully public, already known without restriction, independently developed, or lawfully received from another source without confidentiality obligations.
25. Security and Responsible Disclosure
You must not conduct vulnerability testing, penetration testing, or security research against the Site or EZOFIS systems without prior written authorization. Suspected vulnerabilities should be reported privately to support@ezofis.com with sufficient details to investigate.
You agree not to publicly disclose a suspected vulnerability before EZOFIS has had a reasonable opportunity to validate and remediate it, subject to applicable law and any responsible-disclosure process.
26. Availability, Maintenance, and Support
EZOFIS seeks to maintain reliable Site operation but does not guarantee uninterrupted or error-free public Site availability. Access may be limited by scheduled maintenance, emergency maintenance, third-party failures, internet conditions, security events, legal requirements, or circumstances beyond reasonable control.
Service levels, support hours, response targets, backups, disaster recovery, and uptime commitments apply only where included in a signed service-level agreement or subscription document.
27. Professional Services and Customer Responsibilities
Implementations and professional services may depend on timely customer cooperation, including:
- Accurate requirements, process information, sample documents, and test data;
- Authorized access to systems, APIs, databases, and technical contacts;
- Availability of decision-makers, reviewers, and subject-matter experts;
- Testing, user acceptance, training, change management, and approvals;
- Licences, permissions, infrastructure, devices, connectivity, and third-party services; and
- Compliance with agreed security, data, integration, and deployment requirements.
Delays, scope changes, inaccurate information, unavailable systems, or unmet customer responsibilities may affect timelines, fees, and outcomes as described in the relevant statement of work.
28. No Professional Advice
Site content is general business and technology information. It is not legal, tax, accounting, financial, investment, medical, employment, regulatory, cybersecurity, engineering, or other professional advice. You should obtain advice from qualified professionals appropriate to your circumstances.
29. Representations and Warranties
You represent and warrant that:
- You have authority to accept these Terms and use the Site;
- Your information and User Content are accurate to the best of your knowledge;
- Your use and submissions comply with law and do not infringe third-party rights;
- You have obtained all permissions and consents necessary for content you submit; and
- You will comply with applicable export, sanctions, anti-bribery, privacy, and industry rules.
30. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PUBLIC SITE, TRIALS, DEMONSTRATIONS, BETA FEATURES, AND SITE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” EZOFIS DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND COLLATERAL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, QUIET ENJOYMENT, AND RESULTS.
EZOFIS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, FREE OF HARMFUL COMPONENTS, COMPATIBLE WITH EVERY SYSTEM, OR THAT INFORMATION OR AI OUTPUT WILL BE COMPLETE, CURRENT, OR SUITABLE FOR YOUR PURPOSE.
Any warranties for a paid contracted service are only those expressly stated in the applicable signed agreement.
31. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZOFIS INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, PARTNERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, AGGRAVATED, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, SAVINGS, BUSINESS, CONTRACTS, DATA, GOODWILL, REPUTATION, OPPORTUNITIES, OR BUSINESS INTERRUPTION ARISING FROM OR RELATED TO THE PUBLIC SITE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EZOFIS’S AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE PUBLIC SITE AND THESE TERMS WILL NOT EXCEED THE GREATER OF CAD $100 OR THE AMOUNT, IF ANY, YOU PAID DIRECTLY TO EZOFIS FOR THE PUBLIC SITE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Liability limitations for a paid subscription or professional service are governed by the applicable signed agreement. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer rights or liability for fraud where exclusion is prohibited.
32. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold harmless EZOFIS Inc. and its directors, officers, employees, agents, affiliates, licensors, partners, and service providers from claims, actions, damages, losses, liabilities, penalties, costs, and reasonable legal fees arising from or related to:
- Your unlawful or unauthorized use of the Site;
- Your User Content or instructions;
- Your breach of these Terms or another applicable agreement;
- Your infringement or violation of third-party rights;
- Your violation of privacy, confidentiality, export, sanctions, or other laws; or
- Misuse of AI outputs or failure to apply required human review.
EZOFIS will provide reasonable notice of an indemnified claim and may control the defence and settlement. You may not settle a claim in a manner that admits fault or imposes obligations on EZOFIS without written consent.
33. Consumer Protection and Mandatory Rights
EZOFIS primarily provides business services. If you are legally considered a consumer and mandatory consumer protection legislation applies, these Terms do not limit non-waivable rights, remedies, conditions, warranties, cancellation rights, or disclosure requirements.
Where an online consumer agreement is formed, additional pre-contract disclosure, written-copy, cancellation, refund, and other requirements may apply. If these Terms conflict with mandatory consumer law, the mandatory provision controls and the conflicting term will be limited to the extent necessary.
34. Export Controls, Sanctions, and Anti-Corruption
You may not use, export, re-export, transfer, or provide access to the Site or services in violation of applicable export controls, economic sanctions, trade restrictions, or anti-boycott laws. You represent that you are not prohibited from receiving the services and are not acting for a sanctioned person or prohibited destination.
You must comply with applicable anti-bribery and anti-corruption laws and must not offer or accept an improper payment, benefit, or advantage in connection with EZOFIS.
35. Force Majeure
EZOFIS is not liable for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, epidemics, war, terrorism, civil unrest, labour disputes, utility or telecommunications failures, internet disruption, cloud or third-party outages, cyberattacks, government action, sanctions, fire, flood, or supply-chain interruption. This clause does not excuse payment obligations for services already provided.
36. Electronic Communications and Signatures
You consent to receive notices, agreements, disclosures, invoices, and other communications electronically, subject to applicable consent requirements. Electronic acceptance, click-through acceptance, and electronic signatures may have the same effect as handwritten signatures where permitted by law.
You are responsible for maintaining a current email address and monitoring communications associated with your account.
37. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules.
Subject to mandatory consumer rights, privacy rights, and any dispute provision in a signed agreement, the courts located in Toronto, Ontario have exclusive jurisdiction over disputes arising from or related to the Site or these Terms. Nothing prevents EZOFIS from seeking urgent injunctive or protective relief in another court with jurisdiction.
38. Informal Dispute Resolution
Before commencing formal proceedings, the parties should attempt in good faith to resolve a dispute by written notice describing the issue and requested resolution. Notices to EZOFIS should be sent to support@ezofis.com with the subject line “Legal Notice.”
This section does not require a consumer to waive access to a court or statutory remedy and does not prevent either party from seeking urgent relief.
39. Assignment
You may not assign or transfer these Terms or Site access without EZOFIS’s prior written consent. EZOFIS may assign these Terms in connection with an affiliate reorganization, financing, merger, acquisition, sale of assets, or transfer of the relevant business, subject to applicable law.
40. Severability
If a provision of these Terms is found invalid, illegal, or unenforceable, it will be limited or removed to the minimum extent necessary. The remaining provisions remain in effect.
41. Waiver
Failure or delay in enforcing a provision is not a waiver. A waiver is effective only if made in writing by an authorized representative and applies only to the specific circumstance stated.
42. Entire Agreement
These Terms, the Website Privacy Policy, and any documents expressly incorporated by reference form the entire agreement regarding the public Site. They supersede prior discussions or statements about the Site. A signed service agreement remains separate and controls the contracted service.
43. No Agency or Third-Party Beneficiaries
These Terms do not create a partnership, joint venture, agency, franchise, employment, fiduciary, or exclusive relationship. Except for indemnified EZOFIS parties, no third party has rights under these Terms.
44. Notices and Contact Details
Questions, concerns, cancellation requests for eligible Site offerings, legal notices, and reports of misuse may be sent to:
EZOFIS Inc. 18 King Street East, Suite 1400 Toronto, Ontario, Canada M5C 1C4 Email: support@ezofis.com Phone: +1 905 231 0955 Website: www.ezofis.com
You may also contact EZOFIS through the feedback or contact form available on the Site. Formal notices concerning a signed agreement must be delivered in the manner specified in that agreement.
Appendix B: Website Publication Checklist
- Link these Terms conspicuously from the website footer, account registration, trial sign-up, and any online checkout.
- Require affirmative acceptance for account, trial, or paid-service registration where these Terms form a contract.
- Present the applicable price, mandatory fees, taxes, term, renewal, cancellation, and refund information before online purchase.
- Provide a downloadable or emailable copy of any online consumer agreement where required by law.
- Keep the advertised 14-day free-trial language aligned with the actual registration and cancellation process.
- Do not advertise payment methods, features, integrations, service levels, or cancellation rights that are not actually available.
- Maintain a process for security reports, account termination, content complaints, legal notices, and consumer requests.
- Update these Terms when the Site introduces online payment, automatic renewal, public user posting, a marketplace, physical goods, or materially different AI features.